RETURNS

  • We gladly accept returns and exchanges within 14 days of receipt.

     

    All items must be returned new and unused. Returns that do not meet our policy may not be accepted and will be sent back to the customer.

     

    If item has a defect or doesn’t match a description, we will kindly ask to return it for an inspection. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, we will issue a full refund and will cover the expense of sending it back to us.

     

    If you would like to change the size of product, you will have to cover the expense of sending it back to us as well as the expense of sending you the replacement product.

    Please help us by sending the article(s) you wish to return, together with the filled-out return (not mandatory) form that was sent to you with your order, to:

     

    MB Paulsta

    Taikos 66, Telsiai

    LT-87108

    Lithuania

     

    For additional information or if you have any further questions feel free to contact us by email at info@balticbabies.com and we will assist you with arranging your return.

     

    Happy Shopping!